How long will it take for my order to be processed and delivered?
What type of files/artworks/image can I send to you for printing?
1):Contact us via email with printing specifications. We will quote you within 24hrs accordingly as per your sufficient info. We will also quote you shipping cost if you need.
2):Once you agreed with the quotes and terms,please send us your artworks/design/images via our ftp or dropbox,wetransfer etc.
3):To send you the proof for you confirmation. Once confirmed proof we'll send you PI for make payment.
4): We will start produce at once payment reach. Once finish production we will arrange shipment asap. Please also tell us what documents are necessary for customs clearance. We will provide together with shipment for free.
5): When you get printing products in your hand, pls feedback us some advice or suggestions for our further improving our services.
It takes about 7-9 working days for us to printing proof once confirmed details and terms and about 6-7 working days to deliver your order via Express. We do not deliver on public holidays. We have noticed that there are usually considerable postal delays if there are public holidays at your end, so please take this into consideration. For mass production will takes about 9-14days to finish it,for urgent order please tell us in advance. The shipment usually do by sea,to Australia takes 15days, to USA takes 20-30days, to European countries takes 20-30days, to other countries takes abt 30days via sea, for more details pls email us.
Of course, we can make the products as per customer's design and requirements.
We accept full advance payment for orders with value less than 2000usd. For order more than 2000usd we accept 50% in advance, and rest paid before shipment.
We accept T/T, L/C, Western Union, Money Gram, We also accept small amount via paypal if you like.
Besides transaction fee in the bank you make transfer, also, there may be some third party Bank charge you in the process of telegraphic transfer. That's because, if the bank in which you make payment has not business relation with our bank, then payment may be sent to a third party bank first, and then send to our bank. If this happens, the third party will charge the transaction fee from the payment, so the payment time will be longer and the amount we receive will be less than the amount you pay us. So if select bank transfer pls make sure we can get enough money for your complete order.
By sea, by air, by courier, by rail are all processed according to customer's instruction. Shipping freight is on buyer's account.
1: The files need curve transfer to PDF files in CMYK not RGB type, RGB color type easily change color. CMYK will not.
2: The files every page need leave 3mm bleeding place, and every pictures DPI need larger than 300.
3: The cover and inside text is better to be separate. One PDF for cover and another for text.
4: The file pls use dropbox, hightail, wetransfer or via our FTP, all are okay.
The bleed is to let a color,image or design to the edge of card so Please build your press-ready digital files by adding 0 .1" dimension for business cards, postcards, rackcards, add 0.125" for all other products. pls see following pictures to know more.
Contact: Robin Sun
Phone: +86 13728082121
Tel: 0769-86061619
Email: Sale@lxpack.com
Add: 7/F, 49 XiaoBian St, Changan Town, Dongguan, GuangDong,523850 China